Current:Home > MyVerizon says network disruption is resolved; FCC investigating outage -Ascend Wealth Education
Verizon says network disruption is resolved; FCC investigating outage
View
Date:2025-04-17 06:42:36
Verizon fully restored a network disruption that impacted thousands of customers in the U.S. on Monday, the company announced, hours after the Federal Communications Commission said it would investigate the network outage.
More than 100,000 outage reports were submitted to Downdetector, a website that tracks tech outages, earlier on Monday. By 8 p.m. ET, outages reduced to roughly 2,500 reports.
In a post on X, Verizon said that engineers resolved the disruption, and service has returned to "normal levels."
"If you are still having issues, we recommend restarting your device," the post read. "We know how much people rely on Verizon and apologize for any inconvenience."
FCC working to determine cause of outage
Earlier, the company said it was "aware" of the issue impacting customers. Verizon spokesperson Ilya Hemlin told USA TODAY earlier Monday that engineers were "working quickly to solve the issue."
The Federal Communications Commission announced that it was working to determine the cause and extent of the disruptions. T-Mobile and AT&T officials said their respective networks are working, CNET reported, and issues their users may have experienced could've resulted in trying to connect with a Verizon user without a working service.
Atlanta, Chicago, Phoenix, Omaha, Nebraska, and Washington D.C. were some of the cities with the most reports about service issues, according to Downdetector. Users took to social media to question the apparent service outage.
"Is @Verizon down for anyone else right now? My service disappeared at 10am and no amount of restarting or switching into + out of airplane mode is helping with the signal," one person posted on X Monday.
Sector rival AT&T faced nationwide wireless outages in February that lasted over 12 hours and impacted more than 70,000 customers. The FCC is also investigating the AT&T outage, which blocked more than 92 million voice calls and prevented more than 25,000 attempts to reach 911, the agency said.
News of the Verizon outage came hours after the company announced a deal to give infrastructure firm Vertical Bridge rights to lease, operate, and manage 6,339 mobile towers across the U.S. for $3.3 billion.
Read more about our digital world: Sign up for USA TODAY's Talking Tech newsletter.
This story has been updated to add new information.
Contributing: Minnah Arshad, USA TODAY; Reuters
Natalie Neysa Alund is a senior reporter for USA TODAY. Reach her at nalund@usatoday.com and follow her on X @nataliealund.
veryGood! (59)
Related
- As Trump Enters Office, a Ripe Oil and Gas Target Appears: An Alabama National Forest
- King Charles knights Brian May, of rock group Queen, at Buckingham Palace
- What's Making Us Happy: A guide to your weekend viewing and listening
- Man convicted of removing condom without consent during sex in Netherlands' first stealthing trial
- Can Bill Belichick turn North Carolina into a winner? At 72, he's chasing one last high
- Moscow will try to retrieve U.S. drone wreckage in Black Sea after Pentagon blames Russian jet for crash
- Charlie Sheen and Denise Richards' Daughter Sami Sheen Shares Bikini Photos From Hawaii Vacation
- Master the Color-Correcting Tricks You’ve Seen on TikTok for Just $4: Hide Redness, Dark Circles & More
- Brianna LaPaglia Reveals The Meaning Behind Her "Chickenfry" Nickname
- We gaze (again) into 'Black Mirror'
Ranking
- Whoopi Goldberg is delightfully vile as Miss Hannigan in ‘Annie’ stage return
- Books We Love: Mysteries and Thrillers
- On the brink of extinction, endangered West African lion cubs caught on video in Senegal
- Moscow will try to retrieve U.S. drone wreckage in Black Sea after Pentagon blames Russian jet for crash
- Why Sean "Diddy" Combs Is Being Given a Laptop in Jail Amid Witness Intimidation Fears
- Facing book bans and restrictions on lessons, teachers are scared and self-censoring
- Russian jet collides with American drone over Black Sea, U.S. military says
- Kate Spade 24-Hour Flash Deal: Get This $400 Shoulder Bag for Just $89
Recommendation
US appeals court rejects Nasdaq’s diversity rules for company boards
Woman traveling with 4 kidnapped Americans in Mexico alerted police when they didn't meet up with her in Texas
Saint John Paul II accused of protecting pedophiles, fueling debate over late pope's fast-track to sainthood
Virginia Johnson on her time at Dance Theatre of Harlem: 'It was love'
Justice Department, Louisville reach deal after probe prompted by Breonna Taylor killing
Milan Kundera, who wrote 'The Unbearable Lightness of Being,' dies at 94
Madhur Jaffrey's no fuss introduction to Indian cooking
A Shopping Editor's Must-Haves Under $55 From Kim Kardashian's SKIMS